Khalgor's Privacy Policy — Your data is safe with us

To provide a safe and seamless gaming experience on Khalgor, we need to collect certain information. Data collection is always purpose-driven — we never request information beyond what is necessary. We collect data in two main ways: directly from you, and automatically based on your activity.

Directly Collected Information

The information you provide directly during registration and use includes:

• Identity Information: Full name, date of birth, nationality, and gender.
• Contact Information: Email address, mobile number, and current address.
• Identity Verification (KYC): A copy of your national ID, passport, or driving licence — required only for large withdrawals or account verification.
• Financial Information: Mobile banking number (bKash/Nagad/Rocket) and transaction history.
• Account Information: Username, password (stored in encrypted form), and security question answers.

Automatically Collected Information

While you use Khalgor, certain technical information is collected automatically:

• IP address and device type (mobile/desktop)
• Browser Type & Version
• Log of time spent on each page
• Login and logout times
• Game history and betting patterns (used for fraud prevention)

Khalgor uses your data only for specific, legitimate purposes. Every use is transparent — full details are outlined below:

• Account Management: To create, verify, and secure your account.
• Transaction Processing: To ensure deposits and withdrawals are processed correctly.
• Customer Support: To quickly resolve your complaints, queries, or issues.
• Fraud Prevention: To detect unusual transactions or suspicious activity.
• Personalised Offers: To show you relevant bonuses and promos based on your preferences.
• Legal Obligations: To provide information in response to lawful requests from government or regulatory authorities.
• Platform Improvement: To analyse and improve the user experience.

Khalgor follows the highest industry standards to protect your data. Our servers are hosted in international data centers and monitored 24/7.

Technical Security Measures

• 256-bit AES encryption — used for data storage.
• TLS 1.3 protocol — to secure data during transfer.
• Multi-Factor Authentication (MFA) — an extra layer of protection for account login.
• Regular penetration testing and vulnerability assessments.
• Automated security monitoring and alert system.

How Long We Retain Your Data

All your data is retained for as long as your account is active. Even after account closure, certain data may be kept for up to 5 years due to legal obligations. After this period, all data is permanently deleted.

Khalgor never sells your personal information. However, in limited circumstances necessary to operate our services, relevant data may be shared with trusted partners.

When We Share Data with Third Parties

• Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket receive the information necessary to complete transactions.
• KYC Service Provider: Limited identity document data may be shared with specialized companies for identity verification purposes.
• Law Enforcement Authorities: Providing data in response to a valid court order or government authority request is a legal obligation.
• Fraud Prevention Service: Minimal data may be shared with specialist services to help detect suspicious activity.

In every case above, third parties are bound by strict confidentiality agreements. They may only use the data for the specified purpose and are not permitted to disclose it elsewhere.

Khalgor uses cookies and similar technologies on its website. These are small files stored in your browser that help enhance your experience.

Cookie Type

• Essential Cookies: Maintaining login sessions is also necessary for security. Without these, the site cannot function properly.
• Performance Cookies: To analyze which sections of the site are used most — fully anonymized data.
• Preference Cookies: To remember your language, theme, and other preferences.
• Marketing Cookies: Used only with your consent, these help us show you relevant promotions.

Khalgor believes you have full rights over your own data. Every right listed below can be exercised at any time — no reason required.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information we hold about you.
• Right to Erasure: In certain circumstances, you may request that your data be deleted (the "right to be forgotten").
• Right to Restrict Processing: You may request that your data not be used for specific purposes.
• Right to Data Portability: You may request a download of your data in a standard format.
• Right to Object: You may object to any processing of your data.
• Right to Withdraw Consent: You may withdraw any consent you have previously given at any time.

To exercise any of these rights, email us at support@khalgor.ws. Requests are typically processed within 30 days.

Khalgor is an adults-only (18+) platform. We do not knowingly collect information from or provide services to minors.

• Date of birth is verified at the time of registration.
• Age verification documents may be requested in cases of doubt.
• If a minor's account is detected, it is immediately suspended and all associated data is deleted.

If you believe a minor is using Khalgor, please report it to support@khalgor.ws.

Khalgor may update this Privacy Policy from time to time due to platform improvements or legal requirements. Any changes will be published on this page, with the revision date noted at the top.

• For significant changes, you will be notified by email at least 14 days before they take effect.
• For minor changes, a notice will be posted on this page only.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree with the new policy, you may request to close your account.

For any privacy-related questions, concerns, or complaints, please reach out to us. We aim to respond as promptly as possible.

• Email: support@khalgor.ws
• Live Chat: Click the chat icon in the bottom-right corner of the platform (available 24/7).
• A formal response to privacy complaints will be issued within a maximum of 30 business days of receipt.