Khalgor's Terms & Conditions — Essential reading for all members

These Terms & Conditions apply to the Khalgor platform (khalgor.ws) and all services, games, promotions, and transactions under it. By accessing Khalgor, you confirm that you have read, understood, and agreed to these terms.

This document should be read alongside Khalgor's Privacy Policy and Responsible Gaming Policy. Together, these form a complete agreement governing the relationship between you and Khalgor.

If you have any objection to any part of these terms, please stop using Khalgor and contact our support team. We are always open to discussion.

To register on Khalgor, you must be 18 years of age or older. You are required to provide accurate and complete personal information at the time of registration. Providing false or misleading information will result in immediate account termination.

Registration Requirements

• Each person may only register one account. Creating multiple accounts is strictly prohibited.
• The mobile number and email address provided during registration must be valid and belong to you.
• Sharing your account password with anyone is strictly prohibited. You are solely responsible for the security of your account.
• If requested by Khalgor, you may be required to submit a copy of your National ID or passport.
• Withdrawals above a certain amount may be temporarily held until identity verification is completed.

Khalgor processes deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are completed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal limits apply.

Deposit Terms

• Minimum deposit is ৳200 (two hundred BDT).
• Deposits must be made from your own mobile banking account.
• Deposits made from another person's account may be voided and could subject your account to investigation.
• Deposits are generally credited to your account within 5–15 minutes. If there is a delay, please contact support.

Withdrawal Terms

• The minimum withdrawal amount is ৳500 (five hundred BDT).
• Withdrawals will only be processed to the mobile banking number from which the deposit was made.
• Standard withdrawals are processed within 1–24 hours.
• Bonus funds must meet the specified wagering requirements before any withdrawal can be made.
• In cases of suspicious activity, withdrawals may be temporarily suspended pending investigation.

Khalgor offers a range of bonuses — welcome bonus, deposit bonus, free spins, cashback, and special promos. Each offer has its own terms, clearly stated on the offer page.

• Wagering Requirements: Most bonuses require a wagering of 15x to 30x. This means if you receive a ৳1,000 bonus, you'll need to place bets totaling ৳15,000 to ৳30,000 before making a withdrawal.
• Bonus Validity: Each bonus has a set validity period (typically 7 to 30 days). Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses cannot be used on certain games. The list of eligible games is shown on the offer page.
• Multiple Bonuses: Multiple bonuses cannot be combined at the same time unless explicitly stated in the offer.
• Bonus Abuse: Khalgor reserves the right to terminate accounts that systematically abuse bonuses solely for the purpose of withdrawal.

All betting and gaming on Khalgor is governed by specific rules. The rules for each game are available within the game interface. General guidelines are outlined below.

• If a bet outcome is voided due to a technical error, the stake will be refunded.
• For live betting, if the connection drops, the outcome of the last confirmed bet will apply.
• If a match is cancelled or postponed in Sports Betting, the staked amount is generally refunded.
• Khalgor's decision is final and applies in all types of disputes.
• You can set daily and weekly betting limits from your account settings.

Khalgor is committed to maintaining an honest and fair platform. Any of the following activities are strictly prohibited and may result in account termination as well as legal action.

• Operating multiple accounts under the same identity.
• Exploiting the bonus system fraudulently or using it solely to withdraw bonus funds.
• Using third-party software, bots, or automation tools to play games.
• Introducing funds from money laundering or illegal sources into the platform.
• Attempting to gain unauthorized access to another member's account.
• Abusive, threatening, or disrespectful behavior toward Khalgor support staff or other members.

Khalgor believes gaming should be purely for entertainment — not a source of financial stress. That's why we encourage all members to play responsibly.

• Deposit Limit: Set your own weekly or monthly deposit limit.
• Self-Exclusion: If needed, you can self-lock your account for a set period at any time.
• Cooling-Off Period: There is an option to temporarily suspend your account for anywhere between 24 hours and 30 days.
• Support: If you notice signs of gaming addiction, contact us at support@khalgor.ws.

Remember — winning is possible, but so is losing. Never bet more than your budget allows.

Any member may request account closure at any time by emailing support@khalgor.ws. Before the account is closed, please withdraw your balance using a verified withdrawal method.

Khalgor may also close an account for any of the following reasons:

• Violation of the Terms & Conditions.
• If evidence of any fraudulent or deceptive activity is found.
• If the account has been inactive for an extended period (more than 12 months).
• When required by legal or regulatory authorities.

Khalgor strives to ensure maximum platform security and availability at all times. However, temporary disruptions due to technical reasons may occur, and Khalgor will not be held liable for these — unless directly caused by Khalgor's own negligence.

• Khalgor is not responsible for any lost bets resulting from internet connectivity issues.
• Khalgor is not responsible for transaction delays caused by third-party payment gateway failures.
• Khalgor is not liable for any unauthorized access to your account resulting from your own negligence.
• Khalgor is not liable to compensate for any financial losses incurred through gaming.

Khalgor reserves the right to update these Terms & Conditions, in part or in full, at any time. Registered members will be notified via email or platform notification before changes take effect.

• For minor changes, at least 7 days' notice will be given in advance.
• At least 14 days' notice will be given for major or significant changes.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

Khalgor takes every member complaint seriously. If you run into any issue, reach out to our support team first — most problems are resolved quickly.

• Email: support@khalgor.ws
• Live Chat: Click the chat icon at the bottom right of the platform (available 24/7).
• An initial response will be provided within 72 hours of submitting a complaint.
• Complex issues may take up to 14 business days to resolve.
• If both parties cannot reach an agreement, the matter will be referred to an independent third-party arbitration.